by burkemiriam | Jan 17, 2019 | Conflict Resolution, Emotional Intelligence, Mindset
3 QUESTIONS TO ASK YOURSELF AND STAY COOL DURING DIFFICULT CONVERSATIONS In the heat of the moment, it’s hard to stay calm and challenge your ingrained thought patterns but try asking these centering questions to cool down your emotions, get back in balance and engage...
by burkemiriam | Nov 19, 2018 | Communication, Conflict Resolution
ROADMAP TO NAVIGATING THE HOLIDAYS WITHOUT CONFLICT Strategies to prevent tensions and strengthen your relationships. “Some people grumble that roses have thorns, I am grateful thorns have roses.” — Alphonse Karr Thanksgiving is this week! In just 3 days! Wow! Are you...
by burkemiriam | Jan 8, 2016 | Conflict Resolution
“An ounce of mediation is worth a pound of arbitration and a ton of litigation!” — Joseph Grynbaum As I sit in my office and read this article by Charles Jung in the Bulletin of The Bar Association of San Francisco (BASF) entitled “Cost-Effective Trial...
by burkemiriam | Dec 15, 2015 | Conflict Resolution, Leadership
“For good ideas and true innovation, you need human interaction, conflict, argument, debate.” — Margaret Heffernan As a mediator my main role is to help people find resolution to their conflict. You may be surprised to know that I quite often tell my...
by burkemiriam | Nov 18, 2015 | Conflict Resolution, Leadership
“An eye for an eye will only make the whole world blind.” — Mahatma Gandhi Hoping for no conflict in the workplace is not realistic. Conflict is a normal and an important part of our lives as it may promote learning and growth. It may generate insights and lead...
by burkemiriam | Oct 1, 2015 | Communication, Conflict Resolution
It surprises me the number of people I have been talking to lately who have never heard of or do not quite understand what mediation is. To be honest I am not sure I would have known about mediation if I haven’t learned about it in law school. So when I was...