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by burkemiriam | Jan 7, 2016 | Communication, Leadership
“Use soft words and strong arguments.” (English Proverb) Since my post on the positive aspects of having a contrarian in the group I have received questions on how to deal with difficult co-workers. There are many types of difficult people, for this...
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by burkemiriam | Dec 15, 2015 | Conflict Resolution, Leadership
“For good ideas and true innovation, you need human interaction, conflict, argument, debate.” — Margaret Heffernan As a mediator my main role is to help people find resolution to their conflict. You may be surprised to know that I quite often tell my...
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by burkemiriam | Dec 1, 2015 | Uncategorized
“The moment one gives close attention to anything, even a blade of grass, it becomes a mysterious, awesome, indescribably magnificent world in itself.” –- Henry Miller Have you noticed how many articles and papers are telling us to breath and be mindful during this...
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by burkemiriam | Nov 18, 2015 | Conflict Resolution, Leadership
“An eye for an eye will only make the whole world blind.” — Mahatma Gandhi Hoping for no conflict in the workplace is not realistic. Conflict is a normal and an important part of our lives as it may promote learning and growth. It may generate insights and lead...
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by burkemiriam | Oct 5, 2015 | Uncategorized
Mediation aims to develop better communication between the parties; it is forward-looking and action-oriented. We open the floor for the participants to express their concerns, feelings, fears, issues, desires, aspirations, frustrations… We study the past to...
