by burkemiriam | Jan 7, 2016 | Communication, Leadership
“Use soft words and strong arguments.” (English Proverb) Since my post on the positive aspects of having a contrarian in the group I have received questions on how to deal with difficult co-workers. There are many types of difficult people, for this...
by burkemiriam | Oct 1, 2015 | Communication, Conflict Resolution
It surprises me the number of people I have been talking to lately who have never heard of or do not quite understand what mediation is. To be honest I am not sure I would have known about mediation if I haven’t learned about it in law school. So when I was...