Facilitation and mediation
Untangle the communication and move the conversation forward
When conflict is poisoning a group, Facilitation or Mediation are the preferred dispute resolution mechanisms. Understand participants’ perspectives, work through their differences and design a system to support participants and promote a healthier environment. Participants become better collaborators, more creative, productive and confident in their ability to successfully work out their differences in the future
I Find the Common Ground
As a certified facilitator and mediator and an expert negotiator, I guide you in creating an environment for communication where participants feel encouraged to share their perspectives and understand their differences. I help you keep the conversation on track so you can reach your intended outcome.
Our goals-and-results-oriented process combines communication, neuroscience and conflict management principles, helping people improve their communication skills, gain confidence and competence to engage with one another more productively, balanced, centered, and ready to work together.
This process is highly effective when conflict is infiltrating the team, or when there is a big decision to be made and participants are not seeing eye-to-eye, or during high-stakes negotiation proceedings.
This very effective process works because as decision-makers, the participants are in charge of finding a mutually agreeable, long-lasting solution. No compromises. No give and take.
By the end you realize that not only you resolved the problem but you are also able to maintain a productive and positive relationship.
I used to dread certain conversations
“I work in education and I am the head of my department. I deal with many different personalities on a daily basis. Prior to working with Miriam, I used to dread certain conversations because I knew that they would be tense, go nowhere, and would end in conflict. Miriam’s coaching has helped me listen more closely to what is being said. I am able to pick up on critical pieces of information and body language cues that I had previously missed. I am now learning to effectively use these cues to calm the situation and move the dialogue forward in a productive manner.
I no longer shy away from difficult conversations because I feel more aware and have confidence in my abilities.”
Miriam holds space to allow conflict to come out and resolution to be reached
Miriam truly understands the purpose of mediation as an alternative to civil litigation as a dispute resolution. She is on my short-list of mediators to present to opposing counsel for selection. Her ability to hold the space to allow contentious and emotional conflicts to come out while still controlling the situation and allowing the parties to reach resolution is complemented by her ability to actively listen in order to identify pertinent questions to get to the root of the issue, resulting in an “Ah-Ha” moment that seems to be the precipice after which the issues almost sort themselves.
Lara P., Attorney, CA
Something so simple, yet we could not see it for ourselves
“We have a small business in the food industry. Miriam was essential in helping my business partner and I realize that the main reason for our current disagreements rested on the fact that we never truly discussed the evolution of our roles in the company and were now stepping on each others’ shoes. Something so simple, yet we could not see it for ourselves.”
Ready to Make it Happen?
You have what it takes to live your best life ever and to be an exceptional leader.
Let’s chat and figure out where to start.